We are built on trust
We show we care
We make a difference

Relief Food Service Assistant

Salary £13.47
Location Hartfields, Hartlepool
{Mergefield Value}
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This is a Permanent, vacancy that will close in {x} days at {xx:xx} BST.

Permanent, Relief 

*Please note that we do not currently offer any Tier 2 sponsorship*

Hartfields Manor is an extra care community which consists of self-contained properties with residents who are able to choose whether to eat in the restaurant, in their own homes or elsewhere

About the role

As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food to residents & customers in Hartfields Manor, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.

You’ll assist in the low skilled preparation of food and support with the service of food, delivery of meals and working on the counter serving customers in an organised and timely manner. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.

You’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.

About you

We’d like our Food Service Assistant to have relevant customer service experience in a commercial catering operation and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.

You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills.

How to apply

To apply, please complete the online application.

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

The Joseph Rowntree Housing Trust (JRHT) has a rich history as a provider of housing and care services. Founded in 1904, JRHT is now a Community Benefit Society (CBS) along with the Joseph Rowntree Foundation (JRF), forms the JRF-JRHT Group. JRHT shares a vision with JRF for a prosperous UK without poverty.

JRHT provides housing and care services, predominantly in York, but also in Leeds, Scarborough and Hartlepool, as well as other smaller communities in North and East Yorkshire. JRHT currently own and manage over 2,500 homes, which include: 

  • homes for general needs, supported housing, and housing for elderly people;
  • low-cost home-ownership properties; 
  • care suites/rooms and leasehold schemes for elderly people;

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

It's more than just a benefits package – it's support where you need it most

At JRHT, we know that work is only one part of life. That's why we've developed a benefits package designed to support your wellbeing, financial security, personal development and work-life balance.

Whether you're helping to provide homes, care, support services or working behind the scenes to make it all happen, every role contributes to our purpose. In return, we offer a range of benefits that help you thrive both inside and outside of work.

The benefits package includes:

  • 33 days paid holiday including bank holidays with the option to buy or sell more.
  • Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year.
  • Excellent Pension Scheme with a 6% employer contribution, plus Death in Service.
  • Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal.
  • Emergency Leave, Carers Leave and enhanced new-parent and adoption pay.
  • Health Care Cash Plan and gym membership discounts.
  • Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.

For the full list of the JRF benefits, please click here.

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